PERTH E-LIQUID & VAPING ACCESSORIES STORE - FREE SHIPPING ON ORDERS $100 & OVER



TERMS OF USE

Please note we can no longer accept or send orders to South Australia. You can review South Australia Legislation by clicking HERE

WE DO NOT SELL E-JUICE WITH NICOTINE IN IT - PHOTOS ARE FOR ILLUSTRATIVE PURPOSES ONLY.

Terms & Conditions - Privacy Policy - Warranty

When viewing The Vaping Viking website you are agreeing that you are of 18 years of age or older and comply with the following Terms & Conditions.

Before Viewing The Vaping Vikings website a 'AGE VERIFIER' will need to be checked to confirm to The Vaping Vikings that you understand and comply with the following Terms & Conditions below and are of 18 years of age or older. 

If you are under 18 years of age please leave the website immediately. 

This website is operated by The Vaping Vikings. Throughout the site, the terms “we”, “us” and “our” refer to The Vaping Vikings. The Vaping Vikings offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website.

By accessing or using any part of the site, you agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Currency

All items on website are in Australian Dollars

All transactions are in Australian Dollars

Payment

This website uses PayPal and Bank transfer and cash on pick up for all transactions.

We accept most major Credit Cards, Debit Cards through PayPal and Bank Transfers are done with your Financial Institution

We do Not accept eCheques with PayPal, if you try to purchase with a eCheque the transaction will cancel and not proceed.

You do not need a PayPal account as PayPal will accept Credit Card and Debit Card if you check out as a guest.

Terms of use

The Vaping Vikings are not responsible for local regulations or laws in your state or territory, compliance of regulations or laws in state and territory are the responsibility of the customer.

Materials contained on this website are protected by copyright and trade mark laws.

The use of The Vaping Vikings name or products for commercial use and/or financial gain without approval can result in prosecution. This includes copy of images and website pages.

The Vaping Vikings do not make any claims that the products we sell will help you or stop you from smoking cigarettes. Do your research on the internet and make your own decisions.

Images and descriptions

The Vaping Vikings will be as accurate as possible with images and descriptions.

The Vaping Vikings will not be responsible if by your interpretation our description, colour or taste that is not as stated.

The Vaping Vikings reserves the right to make changes to any products or descriptions without notice.

The Vaping Vikings are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Reward Points/Plunder Points

The Vaping Vikings reserves the right to make changes to rewards points at any time. If at any time there is change to be made effecting the exchange rate, customers will be notified of the upcoming change by email. Email notification will be sent 30 days in advance to allow customers to use their points before any change. We recommend using your reward points regularly because at any stage the Law could change at any time not allowing reward points in this industry. This means that at any time if we are requested by Government to discontinue reward points you will not be able to use them.

Delivery

The Vaping Vikings use Australia Post & Sendle Courier for shipping, all deliveries with tracking once marked delivered by Australia Post/Sendle is the responsibility of the customer.

If your delivery is marked as delivered by Australia Post/Sendle but you are unable to locate your delivery you will need to contact Australia Post Customer Support on 137678.

Once the package is with Australia Post/Sendle it is your responsibility to keep track of your delivery. You will receive tracking information from us if your shipment is being delivered by Australia Post & if by courier, Sendle will send your tracking information to your email, please check your spam folder.

The Vaping Vikings are not responsible for excess costs due to not picking up your item from the Post Office on time if you are carded - or not arranging for re-delivery by Sendle couriers if you are carded. Sendle. If re-delivery is needed you can use the links provided in the tracking email that Sendle will send you to arrange this.

If you have not picked up within 10 business days the package could be returned to The Vaping Vikings.

If you do not provide a contact number for Australia Post and they contact The Vaping Vikings because they can not find the delivery location, then the package will be returned to The Vaping Vikings.

Once the package has been returned to The Vaping Vikings, if you wish to have the package shipped again or change to another address, then another delivery charge will be required.

Depending on the size of order, The Vaping Vikings can at times split order into two shipments and you will get two tracking numbers. We will always notify you if this is going to happen.

We offer delivery to Perth Northern Suburbs - Payment must be made via the Web site before delivery. We cannot guarantee a delivery time but we will do our best to arrange a time that is suitable for you.

You must check the delivery area map to see if this option is available for your suburb.

Battery Disclaimer The Vaping Vikings

Due to recent news reports on Lithium Batteries the following now applies to all Lithium IMR, ICR and IFR batteries of any brands.

When using all Lithium IMR, ICR and IFR batteries they must be treated with extreme caution as they are very sensitive to charging characteristics and may explode or catch fire if mishandled.

Never use any Lithium IMR, ICR and IFR batteries if visible signs of damage present

Always use a good quality branded charger (available on website if needed)
Always store and transport your batteries in a non-conductive container/PVC battery cases (available on website if needed)

Never leave Lithium IMR, ICR and IFR batteries in devices for long periods of time without use.

Never use Lithium IMR, ICR and IFR batteries above or at their operation capacity as stated by the manufacturer, this could possibly cause damage to battery.

Always charge batteries on a fireproof surface and even in a safety charging bag (available on website if needed)

Never charge batteries unattended. Never modify your batteries or chargers in any way, shape, or form.

Use of Lithium IMR, ICR and IFR batteries without a protection circuit is potentially hazardous.

Use of mechanical mods and home built set ups including coil building variable voltage, wattage and temperature control without appropriate protection circuits installed by a person/s without knowledge and understanding to the components/make up of a Lithium IMR, ICR and IFR battery and with a limited or zero understanding of the use of a multi-meter or a limited or zero understanding of electrical science should not even think about it using Lithium IMR, ICR and IFR batteries in this way.

Training from YouTube or the Internet does not in anyway make you an expert in Mods.

The Vaping Vikings will not be held responsible or liable for misuse, damage, or injury caused by a Lithium IMR, ICR and IFR battery, due to improper use or handling or limited or zero knowledge of use in your device.

Devices are not limited to vaping equipment they also include hover boards, torches, RC equipment and any product that is using a Lithium IMR, ICR and IFR battery.

If you feel at any stage that you have done nothing wrong and have a case or claim for any damage or loss due to a Lithium IMR, ICR and IFR battery and are 100% sure that it is a manufacturers fault you will be provided the necessary information for the manufacturer.

As all Lithium IMR, ICR and IFR batteries are manufactured in China it would be expected that all equipment including the device relating to a claim would need to be sent to the manufacturer for testing at your expense.

No claims can be directed to The Vaping Vikings, we are not a manufacturer of batteries.

By purchasing Lithium IMR, ICR and IFR batteries from The Vaping Vikings you are acknowledging and understanding the risks and volatility of Lithium IMR, ICR and IFR batteries. You are also confirming that you have the required knowledge and experience stated above with complete understanding of use and care for a Lithium IMR, ICR and IFR battery cell. 

Due to Australian Law the following applies

All products (if applicable) for sale on The Vaping Vikings website including and not limited to vaporizers, electronic cigarettes, e-liquids and all components used to make your own e-liquids, are not and have never been endorsed nor tested by The Vaping Vikings as smoking cessation products and have not been endorsed nor tested as such by the TGA in Australia.

The Vaping Vikings makes no claim of any health benefits nor claim they will help you give up smoking by using the products sold on the website.

Purchasing product without seeking medical advice from a medical professional is your responsibility and not The Vaping Vikings.

The Vaping Vikings accepts NO responsibility for the use of a purchased product from the website and in purchasing a product you are in agreement that you take sole responsibility of your actions with the use of these products and no claim can be brought against The Vaping Vikings or staff.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service.

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products or Services (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services that we offer.

All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us.

We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Accuracy Of Billing And Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, re-sellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

User Comments, Feedback And Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right.

You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.

You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments.

You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a)

For any unlawful purpose

To solicit others to perform or participate in any unlawful acts

To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances

To infringe upon or violate our intellectual property rights or the intellectual property rights of others

To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability

To submit false or misleading information

To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet

To collect or track the personal information of others

To spam, phish, pharm, pretext, spider, crawl, or scrape

For any obscene or immoral purpose

To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer Of Warranties; Limitation Of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall The Vaping Vikings, and if applicable any affiliates, agents, contractors, interns, suppliers, service providers or licencors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service, or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend and hold harmless The Vaping Vikings and If Applicable our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licencors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Western Australia.

Changes To Terms Of Use

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

PRIVACY POLICY

This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase from The Vaping Vikings On Line Store.

We collect information from you when you register on our site, place and order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your-

Name.

Email address.

Mailing address.

You may however visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways-

To personalize your experience- Your information helps us to better respond to your individual needs.

To improve our website- We continually strive to improve our website offerings based on the information and feedback we receive from you.

To Improve customer service- Your information helps us to more effectively respond to your customer service requests and support your needs.

To process transactions - When you visit the Site, and you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails- The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, administer a contest, promotion, survey or other site feature etc.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

For example, we use Shopify to power our online store – you can read more about how Shopify uses your Personal Information here: 
https://www.shopify.com/legal/privacy 

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We do in the case of fraudulent activity against The Vaping Vikings provide full information to Police or Cyber Crime Authorities including contact details, transaction details, PayPal information, emails, IP addresses, Australia Post information and any correspondence received.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors

The Site is not intended for individuals under the age of 18. We may take steps to verify your age prior to processing any orders you place through the Site, and we maintain a strict policy of not servicing any individual under the age of 18.

We reserve the right to cancel and refund any orders we believe, at our sole discretion, have been placed for on behalf of a person under the age of 18. Any customer accounts associated with such an order will be immediately and irrevocably blocked from making future purchases.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

This online privacy policy applies only to information collected through our website and not to information collected offline.

By using our site, you consent to our privacy policy.

Changes To Our Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.


CONTACT US

Contact us if you need more information about our privacy practices, if you have questions, or if you would like to make a complaint.

WARRANTY AND RETURNS

Please Also Refer To Terms And Conditions.

    E-liquids And Concentrates

    The e-liquids we sell contain food grade ingredients and are considered a consumable product, we do not allow returns or exchanges other than in the case of a manufacturing defect, as required by the ACL. (Australian Consumer Law)

    We endeavour to produce and supply you with quality, excellent tasting e-liquids, but we can't guarantee that you will love every e-juice – everybody's Taste is different, what you may consider the best tasting e-liquid others may not think the same- we cannot offer a replacement or refund for any e-liquid on the basis of your personal preferences alone. 

      Coils, Cotton, Wick, and Wire

      As these items are considered consumable and will degrade with use over time, the warranty period for these items does not apply once the items have been removed from their original packaging and put to use. We do not offer a warranty for any coils, cotton, wick, or wire that have not been used in accordance with the manufacturer's or our instructions, have not been sufficiently primed, or have been used at incorrect or unsafe wattage's.

      In some limited circumstances, at our sole discretion, we may accept the return and exchange of coils you purchase that are unsuitable for the device you intend to use them in, on the condition that the items are in their original, unopened packaging and have not been used.

      You will be responsible for the cost of shipping to return the item to us, and for the cost of shipping the replacement item to you.

      Batteries

      As all rechargeable batteries degrade with use over time, we offer a fourteen day warranty period on all batteries to ensure that the cells you receive are in acceptable working order when you receive them. It is your responsibility to immediately test any battery you purchase upon receipt to ensure that it is discharging normally and capable of being recharged.

        Warranty Conditions

        Not withstanding our obligations under the ACL, if a product develops a fault due to damage incurred by your incorrect actions, including but not limited to accidental damage, incorrect handling, using a device in a manner contrary to its intended purpose, using inappropriate consumables not intended for use in the product, using liquids or other substances not provided by us, or any other action contrary to the manufacturer's or our instructions, this warranty shall be considered void.

        The product must be used in accordance with manufacturer's or our instructions. This warranty does not apply should the defect in or failure of the product be attributable to misuse, abuse, accident, act of God such as lightning, or no observance of manufacturer's or our instructions on the part of the user. This warranty does not cover ordinary wear and tear in the product or its parts.

        The Vaping Vikings does not accept liability for

        Any loss or damage however suffered, caused by or arising out of any failure to use the product in accordance with the manufacturer's instructions, and Any indirect, consequential or economic loss or damage however caused.

        This Warranty is immediately void if

        Any serial number or appliance plate is removed or defaced.

        The product number or appliance plate is removed or defaced.

        The product has been serviced or otherwise repaired by a person not authorised to do so by The Vaping Vikings or where no approved replacement parts are used.

        The product is designed for domestic use only, If applicable, the product must be connected to the electrical voltage supply as specified in the ratings label located on the product. This warranty does not cover defects arising from non-domestic use or incorrect voltage supply.

        This warranty may only be claimed against where proof of original purchase is presented, for example, original paper or email receipt, or invoice.

        Any parts of the product that needs to be replaced, or if the whole product needs to be replaced, the replaced product becomes the property of The Vaping Vikings. The warranty on any replacement product or parts will expire on the same date that the warranty period on the original product expires.

        The benefits provided by this warranty are in addition to all other rights and remedies in respect of the product which the purchaser has under the Trade Practices Act 1974 and/or any other applicable State and Territory Laws, and applicable laws in New Zealand, which rights and remedies by law may not be excluded. All other warranties and representations, express and implied, are hereby excluded.

        The purchaser bears the onus of proving that the defect occurred during the warranty period, and was not caused by any of the causes excluded from this warranty.

        This warranty does not cover products purchased second hand.
        The purchaser is responsible for all postage and freight charges and any other expenses incidental to claiming against this warranty.

        The warranty excludes consumable items (including but not limited to batteries, coils, liquids, wire, cotton) and normal wear and tear.

        Warranty Remedies

        When you return a product to us for any warranty purpose, The Vaping Vikings or the manufacturer will determine, at our sole discretion, whether the product is faulty and the cause of the fault within a reasonable time frame.
        In the case of a manufacturing defect or other fault not caused by you or your actions, we may offer you a store credit, refund, repair, or replacement in accordance with our obligations under the ACL.
        In most cases, at our sole discretion, where appropriate and in accordance with our obligations under the ACL, we will offer a replacement for any item that qualifies under the terms of this warranty. In lieu of a replacement, we may choose, at our sole discretion. to offer you a refund, which you may choose to substitute for a store credit with our approval.

        Statutory Rights

        While individual circumstances may vary and the law is uncertain, the policies set out in this document are intended to provide you with remedies that The Vaping Vikings believes to be consistent with your statutory rights under the ACL in the event of breach of a Consumer Guarantee relating to faulty products.

        Our policies are in addition to, and do not limit your rights with respect to, the Consumer Guarantees or any other rights and remedies that you have under the law in relation to the goods sold by The Vaping Vikings.

        If you are not satisfied with a remedy under the Vaping Vikings Minimum Voluntary Warranty Policy you can discuss your concerns with a Vaping Vikings Store Manager who is authorised to provide an alternative remedy where appropriate.

        The Vaping Vikings will endeavour to try and come up with a satisfactory outcome to your issues.