Postage increase - due to an increase in Australia Post postage costs unfortunately we have had to increase our postage costs too. We still cover, out of our own pocket, some of the postage costs for our customers.
Pick Up - Due to the current Covid situation in Perth payment must be made before pick up.
Please note we can no longer accept or send orders to South Australia. You can review South Australian legislation HERE
WE ONLY SHIP WITHIN AUSTRALIA
PLEASE NOTE - Due to Covid-19 Australia Post is experiencing significant delivery delays due to limited flights, social distancing requirements and increased parcel volumes - You can read more HERE
EXPRESS POSTAGE UPDATE Read more HERE
FLAT RATE STANDARD SHIPPING - $9.00
(2-8 days) estimate only may take longer when going to Eastern States
FLAT RATE EXPRESS SHIPPING - $12.50
(1-6 days) estimate only (please follow the Express Postage update link above for further details)
Australia Post do not guarantee overnight delivery with express post. Delivery times will vary depending on where you are located.
DELIVERY - $11.50 (This option will automatically show up if your suburb is in our delivery area)
PICK UP - FREE
DELAYED OR MISSING ORDERS
Sometimes orders are delayed or go missing, usually they are eventually located - we understand the frustration this brings, we have had this happen to us too.
Please understand that this is no fault of ours but in saying that we will do our VERY BEST to try and find out why your order has been delayed or where it is located - as the receiver you have the option of making an inquiry with both Australia Post and Sendle yourself and we can do the same as the sender.
Please let us know if your order has not arrived and we will try and help you.
This option will show up automatically at checkout if your suburb is in our delivery area.
Enter Your Postcode At Check Out To See If We Deliver To Your Suburb. Get Your Orders In Up Until 11am WA Time And We Can Arrange To Get Your Order To You That Day - If You Place Your Order After 11am We May Still Be Able To Deliver That Day But Cannot Guarantee It - We Will Contact You And Let You Know, Or Contact Us Before You Order - We Even Deliver Over The Weekend AND Public Holidays TOO - FLAT RATE OF $11.50
Just Check The Delivery Required Box In Check Out - Please Make Sure That Your Address Is Correct And That We Have Your Phone Number In Case We Need To Contact You. If You Have Anything You Need To Let Us Know Please Put It In The "Special Instructions For Seller" Area. You Can Also Contact Us Via Our Contact Page.
We Do Not Accept Payment When We Deliver Your Order - Payment Will Have To Be Made Via PayPal Express Or Bank Deposit (Delivery Will Not Be Made Until Your Payment Shows In Our Account)
We Are Sorry But We Cannot Give You A Exact Time For Delivery - We May Be Able To Give You An Estimate Only.
We Use Both Courier Delivery And Australia Post Depending On Your Location And What We Feel Is The Best Delivery Service For Your Area.
Courier Delivery AUSTRALIA WIDE Weekday Courier Delivery (No PO Boxes)
You Will Receive An Email With Tracking Information And Delivery Estimate - Please Check Your Spam If You Cannot Find It In Your Inbox.
Packages 500g And Under Are Automatically Authorised To Be Left - The Courier Should Leave It In Your Letter Box - But We Suggest You Check The Delivery Estimate Day And Ensure You Or Someone Is At Home. Packages Over 500g Will Go To A Collection Point If No One Is Home - And You Will Receive Notification Of How To Collect it.
If You Have Any Special Instructions That You Wish The Courier To Know Then Please Leave Them In The Area Provided At Check Out Or Contact Us.
You Can Pick Up Your Order from 'Ridgewood'.
You Can Arrange To Pick Up Your Order Via All Payment Methods - Just Check The Appropriate Box To Say You Will Be Doing This And No Postage Will Be Added.
Aviation regulations stipulate that lithium batteries CANNOT be sent via aircraft. We are sorry, but any orders containing lithium batteries will be sent via parcel post (road freight) regardless of which shipping method you choose. (Excludes orders sent within WA - We can send batteries Express post within WA)
PLEASE make sure you pick the correct shipping/postal method based on the contents of your shopping cart, We do not want you paying for Express Postage when your items cannot be sent Express Postage due to these regulations -Thanks.
More Information Can Be Found In Terms and Conditions.